Privacy policy

At Krazy Klean, your privacy is important to us. We are committed to protecting your personal information and maintaining transparency about how we collect, use, store, and safeguard your data.

This Privacy Policy explains how KRAZY KLEAN LABS, LLC. ("Krazy Klean," "we," "us," or "our") collects, uses, and discloses personal information when you visit our website, https://krazyklean.co, purchase our products, or interact with our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

SECTION 1 – Information We Collect

When you visit our website, place an order, or interact with our services, we may collect certain personal information to process transactions, improve your shopping experience, and provide customer support.

Personal Information You Provide

When you make a purchase, register an account, subscribe to our newsletter, complete a form, or contact us, we may collect information such as:

Your full name
Email address
Billing and shipping addresses
Phone number, when provided
Order and purchase information
Information you voluntarily share through customer service inquiries, surveys, reviews, or feedback

We collect this information to fulfill your orders, communicate with you, and provide the products and services you request.

Information Collected Automatically

When you browse https://krazyklean.co, certain technical information may be collected automatically, including:

Internet Protocol (IP) address
Browser type and operating system
Device information
Pages visited and interactions with our website
Referral sources and general browsing activity

This information helps us maintain website functionality, understand customer preferences, improve performance, and provide a better shopping experience.

Email Marketing

With your consent, where required, we may send you promotional emails regarding our products, special offers, company news, and other relevant updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us at info@krazyklean.co.

SECTION 2 – Consent and Your Choices

How We Obtain Your Consent

When you provide personal information to complete a purchase, verify payment information, arrange shipping, process a return, or complete another transaction, we collect and use that information for the purposes associated with your request.

If we intend to use your information for additional purposes, such as promotional marketing, we will request your consent or provide an appropriate opportunity to decline, where required by applicable law.

How to Withdraw Your Consent

If you previously consented to receiving communications or to certain uses of your personal information, you may withdraw that consent at any time, subject to applicable legal and contractual requirements.

To request withdrawal of consent, please contact us:

Email: info@krazyklean.co

Mailing Address:

KRAZY KLEAN LABS, LLC.
12875 NE 14th Ave
North Miami, Florida 33161
United States

Please note that withdrawing consent does not affect processing already completed or information we are legally required or otherwise permitted to retain.

SECTION 3 – How We Use Your Information

We use the personal information we collect to operate our business, fulfill customer orders, and improve our services.

Specifically, we may use your information to:

Process, confirm, and fulfill purchases.
Arrange shipping, delivery, returns, and replacements.
Communicate important order updates and transaction information.
Respond to customer inquiries and provide support.
Improve our website, products, and customer experience.
Administer promotional campaigns, contests, surveys, and other website features.
Request product reviews, ratings, and customer feedback.
Send marketing communications when permitted and consistent with your preferences.
Monitor website performance, troubleshoot technical issues, and help prevent fraud.
Meet applicable legal, regulatory, and contractual obligations.

We aim to collect and use only the personal information reasonably necessary for legitimate business purposes.

SECTION 4 – Disclosure of Personal Information

We respect your privacy and do not disclose personal information except as described in this policy or as otherwise permitted or required by law.

We may disclose personal information:

When necessary to comply with applicable laws, regulations, legal proceedings, or governmental requests.
To enforce our Terms and Conditions or protect our rights, property, customers, and business operations.
To trusted service providers who assist with payment processing, order fulfillment, shipping, website operations, and customer support.
In connection with a business transfer, merger, acquisition, or similar corporate transaction.

Where appropriate, third-party service providers are expected to handle personal information responsibly and use it only for authorized purposes.

SECTION 5 – Shopify and Payment Security

Our online store is powered by Shopify, an e-commerce platform that enables us to offer our products and process customer orders securely.

Payments are handled through the payment providers available during checkout. Payment information is transmitted and processed using applicable security measures and payment industry standards.

Payment processing providers may use encryption and other safeguards designed to protect sensitive payment information.

The Payment Card Industry Data Security Standard (PCI-DSS) establishes requirements for the secure handling of payment card information.

We do not independently store complete payment card details through our website.

Transaction-related information may be retained for as long as reasonably necessary to process purchases, maintain business records, resolve disputes, and comply with applicable legal obligations.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

SECTION 6 – Third-Party Services

We may work with trusted third-party providers to operate our website and provide essential business services.

These providers may include:

Payment gateways and financial transaction processors
Shipping and fulfillment partners
Website hosting and e-commerce service providers
Customer service and communication platforms
Marketing and analytics service providers

Generally, these providers collect, use, and disclose personal information only to the extent necessary to deliver their services, subject to their own privacy policies and applicable legal requirements.

Third-Party Privacy Policies

Certain service providers, especially payment processors, may maintain independent privacy policies governing their handling of personal information.

We encourage you to review their policies to understand how your information may be collected, used, stored, or shared.

International Data Processing

Some of our third-party providers may operate in countries or jurisdictions different from your place of residence.

As a result, your information may be processed or stored in jurisdictions with different privacy and data protection laws.

Where applicable, we take reasonable measures to ensure that personal information is handled in accordance with relevant legal requirements.

External Websites and Links

Our website may contain links to third-party websites, services, or applications.

When you leave https://krazyklean.co or access an external website, the privacy practices of that third party will apply.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

SECTION 7 – Data Security and Protection

We take reasonable technical, administrative, and organizational precautions to protect your personal information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Our website and service providers may use appropriate security measures, including encryption, secure payment processing, access controls, and other industry-standard safeguards.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

We therefore cannot guarantee absolute security, but we remain committed to maintaining reasonable protections for the personal information entrusted to us.

SECTION 8 – Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential functionality, improve performance, understand visitor interactions, and enhance your shopping experience.

Cookies are small text files stored on your device when you visit a website.

How We Use Cookies

Depending on the services and features enabled on our website, cookies may be used to:

Maintain shopping cart and checkout functionality.
Recognize browsing sessions and remember preferences.
Support secure website access.
Measure website traffic and performance.
Understand how visitors interact with our website.
Support marketing and advertising activities, where applicable.

Shopify Cookies

Our Shopify-powered store may use cookies such as:

_session_id: Helps maintain session-related information, including referral sources and landing pages.
_secure_session_id: Supports secure browsing sessions.
storefront_digest: May be used to determine access to password-protected storefront areas.

Cookie names, purposes, and retention periods may change depending on Shopify updates and the applications or services enabled on our website.

Managing Cookie Preferences

You can manage or restrict cookies through your browser settings and, where available, our website's cookie preference tools.

Please note that disabling certain essential cookies may affect the functionality of our website, including shopping cart and checkout features.

Where required by applicable law, we provide appropriate notice and consent options for non-essential cookies and tracking technologies.

SECTION 9 – Age of Consent and Children's Privacy

By using our website, you confirm that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have reached the age of majority and consent to allowing your minor dependents to use our website.

Our website and products are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information, subject to applicable legal requirements.

If you believe a child has provided us with personal information, please contact info@krazyklean.co.

SECTION 10 – Your Privacy Rights

We respect your right to understand and exercise control over your personal information.

Depending on your location and applicable privacy laws, you may have the right to:

Request access to personal information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent for specific processing activities.
Opt out of promotional email communications.
Request additional information about how your personal data is collected, used, or disclosed.
Exercise other privacy rights available under applicable law.

To submit a privacy-related request, please email info@krazyklean.co.

We may need to verify your identity before fulfilling certain requests to protect your information from unauthorized access.

We will review and respond to requests in accordance with applicable legal requirements.

SECTION 11 – Information Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include maintaining information required to:

Complete and manage customer orders.
Provide customer support and warranty assistance.
Maintain accurate transaction and business records.
Resolve disputes and process returns.
Comply with applicable tax, accounting, and legal obligations.
Protect our business against fraudulent or unauthorized activity.

When personal information is no longer required, we take appropriate steps to securely delete, anonymize, or otherwise manage it in accordance with applicable laws and our retention practices.

SECTION 12 – Changes to This Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any changes will be published on this page and will take effect upon posting unless otherwise specified.

If we make significant changes, we may provide additional notice through our website or other appropriate communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect and manage your personal information.

Business Transfers

If Krazy Klean is acquired, merged with another company, or undergoes a business reorganization, personal information may be transferred to the new owners or relevant parties as part of that transaction, subject to applicable legal requirements.

SECTION 13 – Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy, or if you would like to access, correct, update, or request deletion of your personal information, please contact us.

KRAZY KLEAN LABS, LLC.

Website: https://krazyklean.co